Element 10 · EI PSM

Management of operational interfaces

Operational interfaces with third parties who provide or receive services, utilities, or products may impact the organisation's operations.

"Management must ensure that operational interfaces with third parties are identified, assessed and appropriately managed."

Operational interfaces include commercial ones. Joint venture partner reporting and cost responsibility between co-venturers are interfaces in the same sense as a pipeline tie-in: poorly defined, they create ambiguity about who decides, who pays and who is told.

Brings in
Joint venture partner reportingCost responsibility between co-venturers
Placed here by this reading (1)
  • 10.1Operational interfaces with third parties are identified, documented and risk assessed.
  • 10.2Management arrangements are established proportionate to the risk associated with failure of the operational interface.
  • 10.3Arrangements for management of operational interfaces are understood and followed; understanding of arrangements, and compliance with them, are regularly tested.
  • 10.4Compliance and performance trends are reviewed by specified levels of management.