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From documents to threads

A management system held as PDFs describes each process on its own. The work does not happen that way: every process depends on what others give it and owes something to others in turn. These threads are the management system’s real structure. They show where information flows, where it breaks, and what a connected system and a smart worker would need.

Threads in the model
30
between 22 processes in 9 departments

27 of 30 threads move by hand or not at all today. In a document-based management system these connections are invisible: each PDF describes its own process and assumes the next one will receive what it needs.

Who feeds whom, and how well

Rows provide, columns receive. Each square is the weakest thread between two departments, with the number of threads. Select a square to list its threads below.

From ↓ · To →
Engineering
Operations & Maintenance
HSSE
Commercial
Finance & Legal
HR / People
Business Services
Subsurface
Wells
Engineering
Operations & Maintenance
HSSE
Commercial
Finance & Legal
HR / People
Business Services
Subsurface
Wells
R No defined route: depends on someone rememberingA Moves by hand: email, spreadsheet, PDF, re-keyingG System to system: one record, no re-keying

Inputs, processes and outputs

Inputs: what Operations & Maintenance receives (9)
R
New or changed maintenance routines
from Management of change · Engineering
Re-keyed into the maintenance system weeks after the change, if at all
A
Assurance routines and acceptance criteria for critical elements
from SECE performance standards · Engineering
Performance standard in a PDF; criteria copied into maintenance tasks by hand
A
Availability of critical spares
from Critical spares and supplier assurance · Commercial
Stock checked by phone or email with the warehouse
R
Confirmation that contractor personnel are competent
from Contractor HSE risk assessment · Commercial
Paper certificates checked at mobilisation
A
Who is authorised to issue and accept permits
from Competence assurance · HR / People
Spreadsheet of authorisations kept by the site
A
Well barrier test schedule
from Well integrity management · Wells
Test schedule kept in a wells spreadsheet
A
Current procedures at the point of work
from Document control · Business Services
Printed copies offshore; revisions sent by email
A
Consolidated performance indicators
from HSE performance reporting · HSSE
Monthly pack assembled by hand
A
Approved maintenance budget and deferral decisions
from Investment and cost management · Finance & Legal
Budget in finance system; deferral decisions in meeting minutes
Operations & Maintenance processes (4)
Maintenance planning and execution

Planned and corrective maintenance, including assurance routines for critical elements, and deferrals.

Defined in: Work Order Close-out Record

Smart worker · The technician opens a work order and sees the asset history, the performance standard acceptance criteria, the spares in stock and the permit status, and records results once.

Permit to work and isolation

Control of work: permits, isolations and the people authorised to issue and accept them.

Defined in: Operating Standard: Permit to Work

Smart worker · The permit issuer sees the live status of isolations and critical elements, the competence of everyone on the permit and the current procedure, before signing.

Production reporting

Daily production volumes, allocation and reporting.

Defined in: Production Reporting Work Instruction
Management review

Leadership reviews performance and decides where to act.

Defined in: Management Review Procedure

Smart worker · The leadership team sees one set of indicators drawn from the source systems, not a monthly pack assembled by hand.

A
Work completion and isolation status
Permit to work and isolation → Maintenance planning and execution
Paper permits; status re-entered in the maintenance system
Outputs: what Operations & Maintenance provides (5)
A
Results of critical element tests
to Independent verification · Engineering
Exported maintenance reports sent to the verifier
G
Requisitions for spares and services
to Procurement and purchasing · Commercial
Raised from the work order in the ERP system
A
Events arising during work
to Incident reporting and investigation · HSSE
Reported on a paper form, then entered by the safety adviser
A
Allocated production volumes
to Hydrocarbon accounting · Finance & Legal
Allocation spreadsheet sent to finance
R
Deferred maintenance on critical elements
to Safety case management · HSSE
Deferral register in a spreadsheet, reviewed occasionally

30 threads

TodayFromToCarriesHow it moves todayConnected: carried by
RManagement of change
Engineering
Safety case management
HSSE
Screening for material change to the safety caseRelies on the engineer recognising that the safety case is affectedChange and approval workflow
Change flagged automatically when it touches a safety case critical document or element
RManagement of change
Engineering
Maintenance planning and execution
Operations & Maintenance
New or changed maintenance routinesRe-keyed into the maintenance system weeks after the change, if at allEnterprise asset management (maintenance)
Maintenance routines updated as part of change close-out
RManagement of change
Engineering
Training delivery
HR / People
Training needed because of the changeOften missed; depends on the change owner rememberingCompetence and learning
Training need raised automatically for affected roles
RContractor HSE risk assessment
Commercial
Permit to work and isolation
Operations & Maintenance
Confirmation that contractor personnel are competentPaper certificates checked at mobilisationCompetence and learning
Competence checked against the permit at the point of work
ROrganisational change
HR / People
Competence assurance
HR / People
Changes to safety-critical rolesRole changes reach the competence team informallyCompetence and learning
Role change updates competence requirements automatically
ROrganisational change
HR / People
Safety case management
HSSE
Changes to manning that the safety case assumesDepends on HR recognising the safety case linkChange and approval workflow
Organisational change screened like a plant change
RIncident reporting and investigation
HSSE
Training delivery
HR / People
Lessons learned for trainingShared by bulletin; no route into training contentCompetence and learning
Lessons linked to the training modules for affected roles
RMaintenance planning and execution
Operations & Maintenance
Safety case management
HSSE
Deferred maintenance on critical elementsDeferral register in a spreadsheet, reviewed occasionallyEnterprise asset management (maintenance)
Deferred critical work visible to the safety case owner in real time
AManagement of change
Engineering
Hazard identification and risk assessment
Engineering
Change proposal for risk assessmentChange form emailed to the risk assessment leadChange and approval workflow
Change raised once; risk assessment task created automatically
AHazard identification and risk assessment
Engineering
Management of change
Engineering
Risk assessment outcome and actionsPDF report attached to the change recordChange and approval workflow
Actions held against the change and tracked to closure
AManagement of change
Engineering
Document control
Business Services
Documents to revise because of the changeList of affected documents typed into the change formDocument management
Affected documents linked to the change and revised in step with it
AManagement of change
Engineering
Investment and cost management
Finance & Legal
Cost of the change and approval to spendSeparate expenditure approval spreadsheet and signaturesERP: finance, procurement and materials
Change and spend approved in one route with one reference
ASECE performance standards
Engineering
Maintenance planning and execution
Operations & Maintenance
Assurance routines and acceptance criteria for critical elementsPerformance standard in a PDF; criteria copied into maintenance tasks by handEnterprise asset management (maintenance)
Acceptance criteria held against the asset and shown on the work order
AMaintenance planning and execution
Operations & Maintenance
Independent verification
Engineering
Results of critical element testsExported maintenance reports sent to the verifierEnterprise asset management (maintenance)
Verifier reads live results and exceptions
AIndependent verification
Engineering
Safety case management
HSSE
Verification findings on critical elementsVerifier reports in PDF, findings tracked in a spreadsheetIncident and action management
Findings raised as tracked actions linked to the element
ACritical spares and supplier assurance
Commercial
Maintenance planning and execution
Operations & Maintenance
Availability of critical sparesStock checked by phone or email with the warehouseERP: finance, procurement and materials
Critical spares status shown against each critical element
AProcurement and purchasing
Commercial
Contractor HSE risk assessment
Commercial
Contract award details for HSE risk assessmentAward details emailed to HSEERP: finance, procurement and materials
Contractor risk assessment triggered at award
ACompetence assurance
HR / People
Permit to work and isolation
Operations & Maintenance
Who is authorised to issue and accept permitsSpreadsheet of authorisations kept by the siteCompetence and learning
Permit system checks authorisation when the permit is signed
APermit to work and isolation
Operations & Maintenance
Maintenance planning and execution
Operations & Maintenance
Work completion and isolation statusPaper permits; status re-entered in the maintenance systemDigital permit to work
Permit and work order closed together
APermit to work and isolation
Operations & Maintenance
Incident reporting and investigation
HSSE
Events arising during workReported on a paper form, then entered by the safety adviserIncident and action management
Event raised from the permit with context attached
AIncident reporting and investigation
HSSE
Management of change
Engineering
Corrective actions that need a changeAction owner raises a separate change requestChange and approval workflow
Action converts to a change request with its history
AIncident reporting and investigation
HSSE
HSE performance reporting
HSSE
Incident data for indicatorsMonthly spreadsheet extractIncident and action management
Indicators calculated from the source records
AWell integrity management
Wells
Maintenance planning and execution
Operations & Maintenance
Well barrier test scheduleTest schedule kept in a wells spreadsheetEnterprise asset management (maintenance)
Well barrier tests held as maintenance routines
AProduction reporting
Operations & Maintenance
Hydrocarbon accounting
Finance & Legal
Allocated production volumesAllocation spreadsheet sent to financeOperational data platform
Volumes flow from the allocation system into accounting
ADocument control
Business Services
Permit to work and isolation
Operations & Maintenance
Current procedures at the point of workPrinted copies offshore; revisions sent by emailDocument management
Current procedure opened from the permit
AHSE performance reporting
HSSE
Management review
Operations & Maintenance
Consolidated performance indicatorsMonthly pack assembled by handIncident and action management
Live dashboard drawn from source systems
AInvestment and cost management
Finance & Legal
Maintenance planning and execution
Operations & Maintenance
Approved maintenance budget and deferral decisionsBudget in finance system; deferral decisions in meeting minutesERP: finance, procurement and materials
Deferral decision recorded against the work order and its cost
GMaintenance planning and execution
Operations & Maintenance
Procurement and purchasing
Commercial
Requisitions for spares and servicesRaised from the work order in the ERP systemERP: finance, procurement and materials
Already connected
GTraining delivery
HR / People
Competence assurance
HR / People
Training recordsRecorded in the learning systemCompetence and learning
Already connected
GWell surveillance
Subsurface
Well integrity management
Wells
Annulus pressure and well dataRead from the operational data platformOperational data platform
Already connected

Demands on an ERP-connected management system

Group the threads by the system that would carry them and the requirement writes itself. This is the brief for a corporate ERP and its neighbours: not a list of modules, but the flows each one must hold.

Competence and learning

Who is trained, assessed and authorised for what, checked at the moment of work

6threadsR4A1G1
Change and approval workflow

Routes a change to every process it touches, and holds the decision trail

5threadsR2A3
Enterprise asset management (maintenance)

One record of every asset, its routines, its condition and its history

5threadsR2A3
ERP: finance, procurement and materials

One record of money, orders, stock and suppliers

5threadsA4G1
Incident and action management

Events, investigations and actions, tracked to closure and fed back into change

4threadsA4
Document management

One current version of every governing document, pushed to the point of use

2threadsA2
Operational data platform

Live plant and well data, shared rather than copied

2threadsA1G1
Digital permit to work

Live permits, isolations and site status, linked to people and assets

1threadsA1

Illustrative model. The processes are anchored to documents in the example set; the threads and their status are representative assumptions to show what a full map could look like, not an assessment of any operator. See the framework views for the documents themselves.