Department · IOGP 510
Business Services
Scope
Information technology, information management, document control, and the governance of the management system itself. The function that keeps documents, data and systems controlled, secure and available.
The reframing
"Business Services is easily read as back office. Yet document control decides whether the right procedure reaches the point of use, and cyber security now bears directly on process safety. Mapped against the framework, Business Services owns the machinery that every other department's documents depend on."
Footprint across the framework
E01
Commitment and Accountability
1 document: Management System Governance Standard
1 docs →
E02
Policies and Standards
4 documents: Information Security Policy · Acceptable Use Policy · Standard for Standards and Procedures · Access Management Standard
4 docs →
E05
Risk Assessment and Control
1 document: IT Change Management Procedure
1 docs →
E06
Asset Design and Integrity
1 document: Operational Technology Network Segregation Standard
1 docs →
E07
Plans and Procedures
6 documents: Maintenance Management System Data Standard · Document Control Procedure · IT Disaster Recovery Plan · Business Continuity Plan …
6 docs →
E08
Execution of Activities
2 documents: Site Facilities and Office Services Procedure · Digital Operator Rounds Application Guide
2 docs →
E09
Monitoring, Reporting and Learning
1 document: Process Data Historian Standard
1 docs →
E10
Assurance, Review and Improvement
2 documents: Management System Periodic Review Process · User Access Recertification Procedure
2 docs →
Where Business Services pivots into other departments
→ EngineeringEngineering document lifecycle, tag numbering
→ Operations & MaintenanceControl system cyber security, operational data
→ HSSEBusiness continuity, incident data
→ Finance & LegalAccess controls over financial systems