Department · IAEA GSR Part 2
Business Services
Scope
Information technology, information management, document control, and the governance of the management system itself. The function that keeps documents, data and systems controlled, secure and available.
The reframing
"Business Services is easily read as back office. Yet document control decides whether the right procedure reaches the point of use, and cyber security now bears directly on process safety. Mapped against the framework, Business Services owns the machinery that every other department's documents depend on."
Footprint across the framework
E03
Responsibility of senior management for the management system
1 document: Management System Governance Standard
1 docs →
E06
Integration of the management system
2 documents: Information Security Policy · Business Continuity Plan
2 docs →
E08
Documentation of the management system
7 documents: Acceptable Use Policy · Standard for Standards and Procedures · Plant Information and Maintenance Management System Standard · Operational Data Historian Standard …
7 docs →
E10
Management of processes and activities
4 documents: Operational Technology Cyber Security Standard · Access Management Standard · IT Disaster Recovery Plan · IT Change Management Procedure
4 docs →
E13
Measurement, assessment and improvement of the management system
1 document: Management System Periodic Review Process
1 docs →
Where Business Services pivots into other departments
→ EngineeringEngineering document lifecycle, tag numbering
→ Operations & MaintenanceControl system cyber security, operational data
→ HSSEBusiness continuity, incident data
→ Finance & LegalAccess controls over financial systems