Business Services in Records & Knowledge Management

Documentation, records and knowledge management

Why 5 of these documents sit here

Covers all the information the company depends on, not just process safety documentation. Information systems, access control, backups, acceptable use and the controls on HR data are the infrastructure that document control runs on. If the information system fails, the document control system fails with it.

Integrated reading of element 07 →

Example documents, by tier

Policy 2

Mobile Phone and Device PolicyIntegrated readingIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 02 Policies and StandardsNot process safetyNot safety case critical
Acceptable Use of Information SystemsIntegrated readingIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 05 Risk Assessment and ControlNot process safetyNot safety case critical

Standard 4

Standard for Standards and ProceduresIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 02 Policies and StandardsNot process safetyNot safety case critical
Information Management StandardIn 2 of 3 operator registersCompany-wideAlso in IOGP 510 · 02 Policies and StandardsNot process safetyNot safety case critical
Access Management StandardIntegrated readingIn 2 of 3 operator registersCompany-wideAlso in IOGP 510 · 02 Policies and StandardsNot process safetyNot safety case critical
Backup and Recovery StandardIntegrated readingIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 02 Policies and StandardsNot process safetyNot safety case critical

Process, procedure, work instruction 7

Creating, Updating and Withdrawing Governing DocumentsIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 01 Commitment and AccountabilityNot process safetyNot safety case critical
Management System Focal Point Appointment ProcessTypical exampleCompany-wideAlso in IOGP 510 · 03 Organisation, Resources and CapabilityNot process safetyNot safety case critical
Information Management Instruction to SuppliersIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 04 Stakeholders and CustomersNot process safetyNot safety case critical
Document Control ProcedureTypical exampleCompany-wideAlso in IOGP 510 · 07 Plans and ProceduresNot process safetyNot safety case critical
Document Numbering ProcedureIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 07 Plans and ProceduresNot process safetyNot safety case critical
Periodic Review Business ProcessIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 09 Monitoring, Reporting and LearningNot process safetyNot safety case critical
Controlled Documentation InspectionsTypical exampleCompany-wideAlso in IOGP 510 · 10 Assurance, Review and ImprovementNot process safetyNot safety case critical

Supporting documents 4

Supplier Data CatalogueIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 04 Stakeholders and CustomersNot process safetyNot safety case critical
New or Change User RequestIntegrated readingTypical exampleCompany-wideAlso in IOGP 510 · 08 Execution of ActivitiesNot process safetyNot safety case critical
Document Number Request FormIn 1 of 3 operator registersAsset · addsAlso in IOGP 510 · 08 Execution of ActivitiesNot process safetyNot safety case critical
Tag Number Request FormIn 1 of 3 operator registersAsset · addsAlso in IOGP 510 · 08 Execution of ActivitiesNot process safetyNot safety case critical

Guidance · outside the system 1

Informative, not a “shall”. These belong in the knowledge base, not the management system. How this works →

Document Roll-out GuidanceIn 1 of 3 operator registersCompany-wideAlso in IOGP 510 · 07 Plans and ProceduresNot process safetyNot safety case critical