Department · EI PSM
Business Services
Scope
Information technology, information management, document control, and the governance of the management system itself. The function that keeps documents, data and systems controlled, secure and available.
The reframing
"Business Services is easily read as back office. Yet document control decides whether the right procedure reaches the point of use, and cyber security now bears directly on process safety. Mapped against the framework, Business Services owns the machinery that every other department's documents depend on."
Footprint across the framework
E01
Leadership, commitment and responsibility
2 documents: Management System Principles · Digitalisation Governance Model
2 docs →
E03
Employee selection, placement and competency, and health assurance
1 document: IT and Information Management Competence Framework
1 docs →
E06
Hazard identification and risk assessment
3 documents: Application Security Standard · Information Security Management System · Cyber Risk Management
3 docs →
E07
Documentation, records and knowledge management
18 documents: Mobile Phone and Device Policy · Acceptable Use of Information Systems · Standard for Standards and Procedures · Information Management Standard …
18 docs →
E11
Standards and practices
1 document: Management System Standard
1 docs →
E12
Management of change and project management
5 documents: Management System Deviations · Technology and Improvement Prioritisation · IT Technical Design Specification Template · IT Project Status Report …
5 docs →
E13
Operational readiness and process start-up
2 documents: Technology Development and Implementation · Project to Operations Document Handover Procedure
2 docs →
E14
Emergency preparedness
4 documents: IT Disaster Recovery Capability · IT Major Incident Response Procedure · IT Business Continuity Plan · Building Fire Evacuation Procedure
4 docs →
E15
Inspection, maintenance and asset integrity
1 document: Cybersecurity Asset Management Standard
1 docs →
E17
Work control, permit-to-work and task risk management
1 document: Display Screen Equipment Risk Management
1 docs →
E20
Audit, assurance, management review and intervention
1 document: Periodic Recertification of User Access Rights
1 docs →
Where Business Services pivots into other departments
→ EngineeringEngineering document lifecycle, tag numbering
→ Operations & MaintenanceControl system cyber security, operational data
→ HSSEBusiness continuity, incident data
→ Finance & LegalAccess controls over financial systems