Element 03×Business Services
Business Services in Organisation
Organisation, Resources and Capability
What Business Services owns here
This element holds IT, information management and management system capability — the competence frameworks and focal-point roles that keep the system running.
Example documents, by tier
Standard 1
- IT and Information Management Competence FrameworkTypical exampleCompany-wideAlso in EI PSM · 03 Employee selection, placement and competency, and health assuranceNot process safetyNot safety case critical
Process, procedure, work instruction 1
- Management System Focal Point Appointment ProcessTypical exampleCompany-wideAlso in EI PSM · 07 Documentation, records and knowledge managementNot process safetyNot safety case critical
Why these belong here
"A management system is only as current as the people maintaining it. Focal points need time and authority, not just a name."
What does not live here
- →The behaviours expected of every roleE01 Commitment