Element 07×Business Services

Business Services in Procedures

Plans and Procedures

This element holds document control, IT continuity and support procedures — numbering, handover, archiving, major incident response and business continuity.

Process, procedure, work instruction 6

  • Document Control ProcedureTypical exampleCompany-wideAlso in EI PSM · 07 Documentation, records and knowledge managementNot process safetyNot safety case critical
  • Document Numbering ProcedureIn 1 of 3 operator registersCompany-wideAlso in EI PSM · 07 Documentation, records and knowledge managementNot process safetyNot safety case critical
  • Project to Operations Document Handover ProcedureIn 1 of 3 operator registersCompany-wideAlso in EI PSM · 13 Operational readiness and process start-upNot process safetyNot safety case critical
  • IT Major Incident Response ProcedureIn 1 of 3 operator registersCompany-wideAlso in EI PSM · 14 Emergency preparednessNot process safetyNot safety case critical
  • IT Business Continuity PlanIn 2 of 3 operator registersCompany-wideAlso in EI PSM · 14 Emergency preparednessNot process safetyNot safety case critical
  • Building Fire Evacuation ProcedureIn 1 of 3 operator registersRegion · addsAlso in EI PSM · 14 Emergency preparednessNot process safetyNot safety case critical

Guidance · outside the system 1

Informative, not a “shall”. These belong in the knowledge base, not the management system. How this works →

  • Document Roll-out GuidanceIn 1 of 3 operator registersCompany-wideAlso in EI PSM · 07 Documentation, records and knowledge managementNot process safetyNot safety case critical
"Document control is not administration. It is how the right version of every procedure reaches the point of use."