Element 04×Engineering

Engineering in Stakeholders

Stakeholders and Customers

This element governs how Engineering engages with everyone who is not Engineering — regulators, contractors, vendors, partners, asset teams and project stakeholders. Engineering's reputation for being a "closed shop" is born and dies in this element.

Standard 1

  • Supplier Technical Assurance RequirementsTypical exampleCompany-wideAlso in EI PSM · 18 Contractor and supplier, selection and managementAlso in Process Safety · Design integrityNot safety case critical

Process, procedure, work instruction 2

  • Engineering Regulator Interface ProcedureTypical exampleCompany-wideAlso in EI PSM · 05 Communication with stakeholdersNot process safetyNot safety case critical
  • Engineering Contractor Interface ProcedureTypical exampleCompany-wideAlso in EI PSM · 18 Contractor and supplier, selection and managementNot process safetyNot safety case critical

Supporting documents 1

  • Supplier Quality Assessment QuestionnaireIn 1 of 3 operator registersCompany-wideAlso in EI PSM · 18 Contractor and supplier, selection and managementNot process safetyNot safety case critical

Guidance · outside the system 1

Informative, not a “shall”. These belong in the knowledge base, not the management system. How this works →

  • Supplier Quality Performance Management GuidelinesIn 1 of 3 operator registersCompany-wideAlso in EI PSM · 18 Contractor and supplier, selection and managementNot process safetyNot safety case critical
"Engineering's accountability ends where its management system ends. Element 4 is where the company is honest about that boundary — and engineers it deliberately, rather than discovering it by accident."
  • →The procedures the contractor or vendor will execute — those areE07 Procedures
  • →The technical assurance verification work itself — that'sE10 Assurance
  • →The risk decisions taken at the interface — those areE05 Risk