Element 04×Operations and Maintenance
Operations & Maintenance in Stakeholders
Stakeholders and Customers
What Operations & Maintenance owns here
This element holds the asset interfaces — regulator, terminal and pipeline operators, JV partners, and the asset's interface with corporate functions.
Example documents, by tier
Process, procedure, work instruction 3
- Pipeline Entry Agreement Compliance ProcessIn 1 of 3 operator registersCompany-wideAlso in EI PSM · 10 Management of operational interfacesNot process safetyNot safety case critical
- Third-Party Access and Tie-in Interface ProcedureTypical exampleCompany-wideAlso in EI PSM · 10 Management of operational interfacesAlso in Process Safety · Operating integrityNot safety case critical
- Regulator Inspection and Notification ProcedureTypical exampleCompany-wideAlso in EI PSM · 05 Communication with stakeholdersNot process safetyNot safety case critical
Supporting documents 1
- Work Order Close-out RecordIn 1 of 3 operator registersRegion · addsAlso in EI PSM · 15 Inspection, maintenance and asset integrityAlso in Process Safety · Asset integrityNot safety case critical
Why these belong here
"An asset's accountability is bounded by interfaces it cannot control. Element 4 is where that boundary is engineered, not assumed."
What does not live here
- →The procedures that operationalise the interface — (Plans and Procedures)E07 Procedures
- →The risk decisions taken at the interface — (Risk Assessment and Control)E05 Risk
- →The audit of interface effectiveness — (Assurance, Review and Improvement)E10 Assurance